LATEST SOLVED QUESTION PAPER ARE AVAILABLE FOR THE FOLLOWING SUBJECTS

PGDBA (CRM) SPECIALIZATION

Solved sample papers are available for the following subjects:-

SEMESTER III

Strategic Management

Customer Relationship Management

Consumer Behaviour

(Electives)

B2B Markets and CRM

Business Communication

Consumer Protection Act, 1986

SEMESTER IV

Advanced CRM

Research Methodology and Statistical Quantitative

Methods and Project

Electives

Technology in CRM

CRM in Service Industry

Marketing Research

Projects for CRM Specialization Also Available (Both in Soft Copy &/ or Hard Copy)